This is a part of a series of posts around “-able” software, which will eventually grow into an evaluation rubric. Today I want to talk about understandable software. Is your application giving your users something they can understand? And better yet, is the feedback actionable? Is it even useful? Here’s some feedback, along with a …
Is the feedback you give to users understandable? Read More »
My rear-facing camera failed on my iPhone 5. It was past the 1-year warranty date, and I didn’t buy AppleCare. Historically Apple had usually taken care of me if I had a Genius Bar appointment and was reasonably nice, but not this time. Frankly the manager was a little too smarmy for me, saying “your …
Great software is a function of how “able” it is across a range of areas, from usable, to scalable to supportable and even sellable. I think a lot of these areas get missed by product managers and developers. Having been on the vendor and customer side of software, I’m developing these categories into a rubric …
I recently asked one of our college interns at work why she CC’d a particular person on an email. “I don’t know what CC means,” she said. Wow. So I explained it, in pretty rich detail. Then I asked what she thought “BCC” meant. “Before Carbon Copy?” she replied. So I explained BCC, and that …
The crime of the future will involve the easy, inconspicuous theft of electricity, and I suggest that the utility infrastructure needs to be prepared for any significant battery breakthrough by either offering significantly lower prices for the generation of electricity, or the on-location (at the outlet) metering of electron flow. Background: Flying from PHX to …
The free flow of electrons will create the crime of the future Read More »
